Work - Dunstan Hall


To significantly increase leisure business to meet Q1 and Q2 forecast.

“I would like to express my thanks to the team at Spa PR for their excellent work over the last 6 months with Dunston Hall. Their communication, follow up, flexibility and general professionalism throughout the agreed contract was second to none and the benefits of their work will be felt in the business for a long time to come. We have had more value in terms of media coverage, familiarisation trips and actual bookings than anticipated and will definitely repeat the contract in future.”

Calum Colquhoun, General Manager for Dunston Hall


Dunston Hall had just undergone a £2 million redevelopment including new bedrooms, new health club and excellent food offering from the new Executive Chef and team. Our role was to position Dunston Hall as a resort hotel and one of the four identified QHotels which are ideal for families.​

Research undertaken revealed that the majority of leisure guests came from within a two hour drive time. We therefore created a PR and promotional campaign focussed on regional media within the outer catchment areas of Cambridgeshire, Essex, Suffolk and Lincolnshire. This was combined around the ’10 Reasons to Visit’ targeting families and couples.


The campaign generated over 50 pieces of coverage across influential lifestyle titles such as Cambridge Magazine, Bury & West Suffolk Magazine, Lincolnshire Life, Fine City as well as a digital homepage takeover of the Cambridge Evening News to reach an audience of over 6 million. This lead to increased enquiries resulting in the hotel exceeding leisure booking forecast for the Q1 and Q2 period.